Email Microsurveys

Create microsurveys by sending emails

Email microsurveys can be sent by either:

Using Attributes from your Backend

Attributes that have already been configured and sent to Sprig will appear in the dropdowns as a Survey Filters.

️ Warning

Events cannot be used as a filter for email microsurvey delivery

Using a CSV

Sprig supports CSV uploads, which you will find under the Connect page. You can either drag and drop or find a file to upload.

For more information on the CSV file format and other requirements, refer to our Upload a CSV File documentation. Once complete, attributes will be available to target in the Survey Filters dropdown.

Steps to create an Email Microsurvey from a CSV

  1. Upload your CSV This should include one email attribute and a categorical variable (allowing to specify a category to send the survey to).
  2. Click the Browser Reload button (this causes the attributes to be loaded into the Sprig UI).
  3. Create your survey in the usual way.
  4. When you have completed the questions, click Audience.
  5. Click Email.
user_idemaillist_nameCountryPlan
970340[email protected]Email Campaign 1Canada1
971933[email protected]Email Campaign 1Canada2
251486[email protected]Email Campaign 1United States15
429211[email protected]Email Campaign 2United States20
346380[email protected]Email Campaign 2United States1

Example CSV File

  1. Click Add Filter.

  2. Select the categorical variable (in the preceding CSV example, it would be list_name).

  3. Select is equal to.

  4. Select the value for the categorical variable (in the preceding CSV example, it would be Email Campaign 1).

  5. Complete the Email Copy to personalize the email.

  6. Click Advanced to include an Email Reply Address.

  7. Click Total Responses and select Deliver immediately.

    ️ Warning

    You must select Deliver immediately as Deliver until statistically confident does not function with Email Microsurveys.

  8. Optionally, Click Send Test Email to send a test Microsurvey to up to three recipients.

  9. Click Launch Survey and Sprig will send your survey to all the emails in the grouping you specified.