AI Follow-Up automatically generates personalized, open-ended probes based on a respondent’s specific answer, capturing richer detail without manual programming.

Key Features

• Supports Open Text questions; currently unavailable for Voice/Video. More question types to have AI Follow-up questions soon.
• Users must choose between AI Follow-Up or Skip Logic per question.
• Skips automatically if a relevant or safe question cannot be generated quickly.

Why use AI follow-up questions?

• AI follow-up questions help turn vague feedback into specific, actionable insights by probing for clarity, examples, and root causes.
• They mimic a live interviewer at scale, improving response quality without adding researcher workload.

How to Use

• Enable via the toggle in Study Setup for any Open Text question.
• Context used: Uses study goals, previous responses, and NLP signals (sentiment, intent) to tailor probes.
• Generates questions focused on clarification, impact, sentiment, or depth.
• Results: View both the AI-generated probe and the respondent’s answer in the Results tab.

Best Practice

• Use 1–2 AI Follow-Up questions per survey to balance deeper insights with respondent experience.