Understand how users move through your product and spot friction faster with AI-Powered Always-On Replays. Sprig AI automatically recreates sessions, organizes behaviors into clear flows, and highlights key pain points. Plus, built-in advanced privacy controls make it easy to mask sensitive fields and customize exclusions. Explore AI-Powered Always-On Replays by heading to the Behavior tab in your Sprig account. (Requires Sprig SDK update)

Sprig’s Referral Program makes it easy to share Sprig with your network—and get rewarded for it.

If you know someone who’d benefit from Sprig's product experience platform, refer them to our team. Whenever your referral leads to a qualified meeting, we’ll send you a $250 gift card as a thank-you.

Here’s how it works:

1. Submit a qualified referral

• Your referral must meet all of the following:
  • Role: UXR or Product Design, manager level+
  • Company: 150+ employees, U.S.-based
  • Budget: Can purchase Sprig Enterprise
  • Sales status: Not in an active deal with Sprig

1. Receive your bonus

• Payout timing: After an annual contract is signed
• Bonus amount: $250 via digital gift card
• Referral limit: Unlimited—get rewarded for each qualified referral
• Payout method: Sent via Sendoso

👉 Click here to refer a contact here

Quickly spot friction points in your product with frustration signals in Sprig Replays. Now, Sprig can detect and highlight dead clicks (clicks that have no effect on a page) and rage clicks (multiple rapid clicks in one area) within a user's session. By surfacing these moments of user frustration, you can take immediate action to streamline workflows, reduce user pain points, and improve conversion rates. Go to any Replay study and play back the session clips to see any frustration signals in your user's experience.

Get continuous, real-time insights into user behavior across your product with Always-On Replays. This feature (currently in beta) automatically reproduces user sessions across your product without any manual setup, enabling you to surface behavioral patterns and usability pain points passively. If you want to try Always-On Replays firsthand, request access to our beta program today! (Sprig SDK update required)

Understand how users navigate your mobile app and uncover opportunities to improve the experience with Sprig Replays for iOS, Android, and React Native. Replays for Mobile lets you reproduce key moments from the user journey, helping you identify friction points, validate changes, and prioritize new features for your mobile experience. To try it out, create a new Replay study and select Mobile App under Delivery Platform. (Sprig SDK update required)

The Sprig AI Study Creator now includes Replay study templates, allowing you to quickly and effortlessly generate Replays tailored to your specific product goals. To get started, navigate to the Sprig dashboard and click New Study in the navigation menu. At the top of the page, simply enter your study goal and select Generate Ideas. Based on your input, Sprig AI may recommend a Replay template that aligns with your objectives, helping you gain actionable insights faster.

In-product Surveys now feature fixed headers and footers, making it easier for users to complete surveys by keeping important information visible at all times. This design update is currently available on web surveys, with mobile support coming soon. To enable this feature, ensure you’re using Sprig Web SDK v2.32.4 or later—your web in-product Surveys will automatically include sticky headers and footers with no additional set up.

Now, Sprig AI provides actionable suggestions to improve your product by analyzing user behavior and sentiment data from your Sprig studies. Click on any Opportunity to reveal the unique product challenge Sprig AI has uncovered, along with actionable recommendations to address it. Beyond the Sprig Home page, you’ll find Opportunity insights and their corresponding AI Recommendations on the Sprig Home page, as well as the Summary page for Survey and Feedback studies, with support for Replays and Heatmaps coming soon.

Matrix questions are now available for mobile web and app surveys, extending their use beyond desktop web surveys. On mobile, matrix questions automatically use an accordion format for easy navigation, and this display option is now also available for desktop surveys. To add a Matrix question to your survey, select "Add Question" in the Study Editor and choose "Matrix". (Sprig SDK update required)

Surface actionable insights about your entire product experience with Sprig AI Explorer’s cross-study analysis. AI Explorer reviews data across all of your Survey and Feedback studies, generating customized reports that answer your unique product questions. Plus, you can filter your insights based on specific Sprig studies and date ranges. Try it out by heading to the Explorer page in the Sprig navigation bar and clicking + New Report.