New: Response Piping

by Laura Desmond-Black

Make surveys more personal and engaging with Response Piping by referencing respondents’ own answers in later questions, right in the question text or description of the survey.

For example instead of saying, "Why did you give Templates that rating?" you can now say, “Why did you rate Templates a 3?”

It’s an easy way to provide context and ensure questions are as relevant as possible--both of which help you collect richer insights without requiring complex survey logic.

Available today for Long-Form Surveys, and for In-product Surveys and Feedback studies once you update to the latest SDKs. Requires an Enterprise plan.

Introducing: Rank Order Questions

by Laura Desmond-Black

Now available for In-Product and Long-Form Surveys: Rank Order Questions 🎉

With this new question type, you can see exactly how your users rank multiple options. That clarity helps you make confident, data-driven decisions. No more guessing which features, messages, or experiences matter most.

Rank Order questions are available today in Long-Form Surveys. To use them with In-Product surveys you'll need the latest version of the web SDK which was released yesterday. Native mobile SDKs will be available by the end of the week, and React Native and Segment.io SDKs will be available next week. Check the Changelog for updates. Also available are new CSS classes and styles so Rank Order questions can match your brand.

Learn more about setting up Rank Order Questions in Help Center.

Starting with iOS SDK version 4.24.7, you can opt-in to capturing WKWebView views as well as SwiftUI text and images so that more content from your app is visible in Replays. These options can be found in Settings > Replays > Configure > iOS.

These new settings give you the ability to capture more content from iOS apps while also respecting any selections you've made from the Basic, Moderate, and Strict privacy options.

We’ve added the ability to randomize pages and questions within Long-Form Surveys. Now you can:

  • Randomize all the pages and questions in a survey with one click (and undo it with one click too)
  • Pin specific questions so they stay in place
  • Easily see which questions are randomized or pinned with new indicators that show next to question and page titles

To try it, look for the new “Randomize” button in the Action Bar at the top of the Study Editor, it'll appear once the survey has at least one question.

We’ve also added this functionality to Feedback and In-Product Surveys–look for the same button in the Action Bar.

Long-Form Surveys: Beta now open

by Laura Desmond-Black

The beta for Long-From Surveys is now open to all customers on paid plans. From now until October 15, 2025 you can use Long-From Surveys, up to 2,500 responses/month, for free. Share longer surveys, with multiple questions per page with your user base wherever you can embed a link. Send personalized surveys in multiple languages, with logic that ensures respondents answer the right questions. Get insights quickly from Sprig AI, the same way you can for In-Product Surveys. Check out the documentation to learn more.

Understand how users move through your product and spot friction faster with AI-Powered Always-On Replays. Sprig AI automatically recreates sessions, organizes behaviors into clear flows, and highlights key pain points. Plus, built-in advanced privacy controls make it easy to mask sensitive fields and customize exclusions. Explore AI-Powered Always-On Replays by heading to the Behavior tab in your Sprig account. (Requires Sprig SDK update)