Quickly spot friction points in your product with frustration signals in Sprig Replays. Now, Sprig can detect and highlight dead clicks (clicks that have no effect on a page) and rage clicks (multiple rapid clicks in one area) within a user's session. By surfacing these moments of user frustration, you can take immediate action to streamline workflows, reduce user pain points, and improve conversion rates. Go to any Replay study and play back the session clips to see any frustration signals in your user's experience.

The Sprig AI Study Creator now includes Replay study templates, allowing you to quickly and effortlessly generate Replays tailored to your specific product goals. To get started, navigate to the Sprig dashboard and click New Study in the navigation menu. At the top of the page, simply enter your study goal and select Generate Ideas. Based on your input, Sprig AI may recommend a Replay template that aligns with your objectives, helping you gain actionable insights faster.

In-product Surveys now feature fixed headers and footers, making it easier for users to complete surveys by keeping important information visible at all times. This design update is currently available on web surveys, with mobile support coming soon. To enable this feature, ensure you’re using Sprig Web SDK v2.32.4 or later—your web in-product Surveys will automatically include sticky headers and footers with no additional set up.

Now, Sprig AI provides actionable suggestions to improve your product by analyzing user behavior and sentiment data from your Sprig studies. Click on any Opportunity to reveal the unique product challenge Sprig AI has uncovered, along with actionable recommendations to address it. Beyond the Sprig Home page, you’ll find Opportunity insights and their corresponding AI Recommendations on the Sprig Home page, as well as the Summary page for Survey and Feedback studies, with support for Replays and Heatmaps coming soon.

Matrix questions are now available for mobile web and app surveys, extending their use beyond desktop web surveys. On mobile, matrix questions automatically use an accordion format for easy navigation, and this display option is now also available for desktop surveys. To add a Matrix question to your survey, select "Add Question" in the Study Editor and choose "Matrix". (Sprig SDK update required)

Surface actionable insights about your entire product experience with Sprig AI Explorer’s cross-study analysis. AI Explorer reviews data across all of your Survey and Feedback studies, generating customized reports that answer your unique product questions. Plus, you can filter your insights based on specific Sprig studies and date ranges. Try it out by heading to the Explorer page in the Sprig navigation bar and clicking + New Report.

Now, you can select the most relevant background for your Heatmap study, allowing you to choose a page variant that best aligns with your study goals—no longer limited to the first captured session. This enhancement provides more flexibility and precision in gathering insights. Just go to a launched Heatmap study, select the gear icon next to the heatmap visual, and click “Change Background”.

Sprig Heatmaps now includes scrollmaps, enabling you to visualize how far your users scroll down a page in your product or website. This new addition can help you identify features and content that may capture or lose attention, so you can make smarter decisions to boost user experience. Check out scrollmaps by heading to the Summary page of any of your Heatmaps.

We’ve made it even easier to get started in Sprig! Now, you can create a study directly within the “New Study” button located in the Sprig app's sidebar, instead of having to go through the Sprig Template Gallery. This update allows you to quickly launch studies without any extra steps, so you can focus on collecting product experience insights faster. Give this improvement a try by creating a new study today.

Sprig now offers a new way to dive deeper into your study results with individual response filtering. This update gives you the ability to filter down on specific study responses based on the time period or how users answered particular questions. This makes it easier to parse through individual responses to find the insights that matter most. Try out the new filtering option by heading to the "Responses" tab in any of your studies.