We're pleased to announce that Long-Form Surveys have reached general availability!

Over the course of the 3 month beta we added tons of new functionality including page-level Randomization, Rank Order questions, multiple questions per page, and Response Piping. We loved seeing how quickly you incorporated these new capabilities into your surveys and and appreciate all of the feedback you shared as you tested and launched surveys.

While the beta is over, we're just getting started--we have many releases planned for the next few months including:

• Conversational Respondent UI: A modern, chat-style survey experience that feels more human and drives better response rates. Choose when to deliver surveys in this format or the standard format with a per-study setting.
• MaxDiff questions: Quickly get detailed information about your users' preferences with an easily configurable question.
• AI Study Builder: Upload your research plan and generate a complete survey in moments.

Wondering what happens now that the beta is over? Starting November 1st, access to Long-Form Surveys will be limited to 25 responses per month for customers who don't have Long-Form Surveys in their contract. If you're interested in continuing to send Long-Form surveys, reach out to our Sales team or your Customer Success Manager!

Make surveys more personal and engaging with Response Piping by referencing respondents’ own answers in later questions, right in the question text or description of the survey.

For example instead of saying, "Why did you give Templates that rating?" you can now say, “Why did you rate Templates a 3?”

It’s an easy way to provide context and ensure questions are as relevant as possible--both of which help you collect richer insights without requiring complex survey logic.

Available today for Long-Form Surveys, and for In-product Surveys and Feedback studies once you update to the latest SDKs. Requires an Enterprise plan.

Now available for In-Product and Long-Form Surveys: Rank Order Questions 🎉

With this new question type, you can see exactly how your users rank multiple options. That clarity helps you make confident, data-driven decisions. No more guessing which features, messages, or experiences matter most.

Rank Order questions are available today in Long-Form Surveys. To use them with In-Product surveys you'll need the latest version of the web SDK which was released yesterday. Native mobile SDKs will be available by the end of the week, and React Native and Segment.io SDKs will be available next week. Check the Changelog for updates. Also available are new CSS classes and styles so Rank Order questions can match your brand.

Learn more about setting up Rank Order Questions in Help Center.

Starting with iOS SDK version 4.24.7, you can opt-in to capturing WKWebView views as well as SwiftUI text and images so that more content from your app is visible in Replays. These options can be found in Settings > Replays > Configure > iOS.

These new settings give you the ability to capture more content from iOS apps while also respecting any selections you've made from the Basic, Moderate, and Strict privacy options.

We’ve added the ability to randomize pages and questions within Long-Form Surveys. Now you can:

• Randomize all the pages and questions in a survey with one click (and undo it with one click too)
• Pin specific questions so they stay in place
• Easily see which questions are randomized or pinned with new indicators that show next to question and page titles

To try it, look for the new “Randomize” button in the Action Bar at the top of the Study Editor, it'll appear once the survey has at least one question.

We’ve also added this functionality to Feedback and In-Product Surveys–look for the same button in the Action Bar.

The beta for Long-From Surveys is now open to all customers on paid plans. From now until October 15, 2025 you can use Long-From Surveys, up to 2,500 responses/month, for free. Share longer surveys, with multiple questions per page with your user base wherever you can embed a link. Send personalized surveys in multiple languages, with logic that ensures respondents answer the right questions. Get insights quickly from Sprig AI, the same way you can for In-Product Surveys. Check out the documentation to learn more.

It’s now easier to share Sprig insights with your team. Slack notifications for new responses include direct links to specific feedback so you can quickly dive in. In the Sprig app, the Responses tab also features a new Share Response dropdown option, making it simple to send individual responses to your teammates. Set up your Slack integration, or try sharing a response today.

AI Analysis for Replays just got a powerful upgrade. Sprig AI now processes more clips more often and with greater accuracy. Your themes are now richer, more actionable, and always reflect the latest trends in your users' behavior. Check out the improved AI themes in your Replays.

Frustration Signals are now in beta for Always-On Replays. Sprig automatically flags sessions with rage and dead clicks, making it easier to identify points of friction and take action to improve the user experience.

You can now set a daily cap on Always-On Replay clips by product and environment, giving you more control over volume and helping your team stay focused on the sessions that matter most. By reducing noise, you can more easily prioritize high-signal behavior and uncover actionable insights faster. Head to the Configure tab within your Heatmaps & Replays settings to try it out.