We’ve added the ability to randomize pages and questions within Long-Form Surveys. Now you can:

• Randomize all the pages and questions in a survey with one click (and undo it with one click too)
• Pin specific questions so they stay in place
• Easily see which questions are randomized or pinned with new indicators that show next to question and page titles

To try it, look for the new “Randomize” button in the Action Bar at the top of the Study Editor, it'll appear once the survey has at least one question.

We’ve also added this functionality to Feedback and In-Product Surveys–look for the same button in the Action Bar.

The beta for Long-From Surveys is now open to all customers on paid plans. From now until October 15, 2025 you can use Long-From Surveys, up to 2,500 responses/month, for free. Share longer surveys, with multiple questions per page with your user base wherever you can embed a link. Send personalized surveys in multiple languages, with logic that ensures respondents answer the right questions. Get insights quickly from Sprig AI, the same way you can for In-Product Surveys. Check out the documentation to learn more.

It’s now easier to share Sprig insights with your team. Slack notifications for new responses include direct links to specific feedback so you can quickly dive in. In the Sprig app, the Responses tab also features a new Share Response dropdown option, making it simple to send individual responses to your teammates. Set up your Slack integration, or try sharing a response today.

AI Analysis for Replays just got a powerful upgrade. Sprig AI now processes more clips more often and with greater accuracy. Your themes are now richer, more actionable, and always reflect the latest trends in your users' behavior. Check out the improved AI themes in your Replays.

Frustration Signals are now in beta for Always-On Replays. Sprig automatically flags sessions with rage and dead clicks, making it easier to identify points of friction and take action to improve the user experience.

You can now set a daily cap on Always-On Replay clips by product and environment, giving you more control over volume and helping your team stay focused on the sessions that matter most. By reducing noise, you can more easily prioritize high-signal behavior and uncover actionable insights faster. Head to the Configure tab within your Heatmaps & Replays settings to try it out.

Understand how users move through your product and spot friction faster with AI-Powered Always-On Replays. Sprig AI automatically recreates sessions, organizes behaviors into clear flows, and highlights key pain points. Plus, built-in advanced privacy controls make it easy to mask sensitive fields and customize exclusions. Explore AI-Powered Always-On Replays by heading to the Behavior tab in your Sprig account. (Requires Sprig SDK update)

Sprig’s Referral Program makes it easy to share Sprig with your network—and get rewarded for it.

If you know someone who’d benefit from Sprig's product experience platform, refer them to our team. Whenever your referral leads to a qualified meeting, we’ll send you a $250 gift card as a thank-you.

Here’s how it works:

1. Submit a qualified referral

• Your referral must meet all of the following:
  • Role: UXR or Product Design, manager level+
  • Company: 150+ employees, U.S.-based
  • Budget: Can purchase Sprig Enterprise
  • Sales status: Not in an active deal with Sprig

1. Receive your bonus

• Payout timing: After an annual contract is signed
• Bonus amount: $250 via digital gift card
• Referral limit: Unlimited—get rewarded for each qualified referral
• Payout method: Sent via Sendoso

👉 Click here to refer a contact here

Quickly spot friction points in your product with frustration signals in Sprig Replays. Now, Sprig can detect and highlight dead clicks (clicks that have no effect on a page) and rage clicks (multiple rapid clicks in one area) within a user's session. By surfacing these moments of user frustration, you can take immediate action to streamline workflows, reduce user pain points, and improve conversion rates. Go to any Replay study and play back the session clips to see any frustration signals in your user's experience.

Get continuous, real-time insights into user behavior across your product with Always-On Replays. This feature (currently in beta) automatically reproduces user sessions across your product without any manual setup, enabling you to surface behavioral patterns and usability pain points passively. If you want to try Always-On Replays firsthand, request access to our beta program today! (Sprig SDK update required)