Sprig’s newest product, Heatmaps, lets you visualize your users’ in-product clicks, scrolls, and movements to see exactly how they interact with your product. Plus, Sprig AI analyzes your Heatmap results to automatically uncover opportunities to improve your product experience. Launch a Heatmap by clicking “New Study” in the Sprig nav and selecting “Heatmap” under “Create from Scratch.”
We’ve made a ton of user-requested updates to Sprig Dashboards! With these new Dashboard updates, you can now save and pin charts with advanced filters, drag and drop charts, name your charts, and see the responses behind Open Text AI themes within a chart. To try this new Dashboard functionality, pin a results chart from a recent study or update one of your existing Dashboards.
Sprig’s expert-made Template Gallery now includes Feedback templates so that you can launch Feedback buttons in just a few clicks. These templates are designed to address common product goals, from continuously collecting product feedback to finding and fixing pain points. Just enter “Feedback” in the Template Gallery search bar, filter by Feedback study type, and pick a template that matches your goal.
Now, you can share your study goal with Sprig AI to receive results that are tailored toward your study objectives across your AI Summary, Open Text Analysis themes, and ongoing insight generation. Try it out by going to any of your Sprig Survey and Feedback results and adding your specific study goal. Your AI Analysis will refine based on your goal, and your study’s underlying response data will remain unchanged.
Now, you no longer need to enter the Sprig Study Editor to audit or debug a study. You can find additional settings displayed in your study sidebar, including targeting, multi-language settings, logic grouping, and Replay clip configuration. Just head over to the Studies tab and click into any of your studies to see the expanded sidebar details.
Sprig’s expert-made Template Gallery now includes Replay templates, so you can launch Replays in just a few clicks. These templates are designed to answer common product questions, from spotting UX friction points or optimizing new features. Just enter “Replay” in the Template Gallery search bar and select a Replays template that matches your goal.
We’ve made a host of user-requested optimizations to the Sprig Study Editor! These updates include the ability to: add rich text editing to all question types, drag and drop Multiple Choice responses, show Multiple Choice responses in a dropdown, add a footer to Open Text questions, and skip adding video prompts for Voice and Video questions. Test out these updates by creating a study from scratch or a template.
Sprig Feedback, the newest addition to our product experience platform, empowers you to effortlessly capture continuous user feedback right in your product or website, so you always know what your users are thinking.
Here's how Sprig Feedback enables you to continuously learn from your users:
Feedback is now available to all Sprig users.Launch a Feedback study here to try it out!
Our customer-favorite Template Gallery is now even better with our latest update, enabling you to explore study templates by product use cases. You can easily create and launch studies that are tailored to your specific product goal with templates that cover every product question, from gauging feature satisfaction to understanding user personas. Try out the Template Gallery and effortlessly launch a Sprig study to solve your most important product challenges.
We've revamped our popular Slack integration, enabling you to send Sprig study response data to specific Slack channels of your choice. This new and improved integration makes it easy for your team to gain visibility into the Sprig insights that are most relevant to them.
To test it out, first connect your Slack account to Sprig. Then, add Slack notifications right after you launch for a new study and on the Connect tab for an in-progress study. Check out our Help Center for more details.
