Ever wonder why your study isn’t getting as many responses as you expected? The new Study Diagnostics Funnel breaks down your study’s audience across several stages, so you can understand exactly who is eligible to take your study and detect potential delivery bottlenecks. To explore the funnel, head over to your study’s Summary page and click Inspect in the Response Rate field.
You can now filter your study data based on users who respond to open text questions with certain words or phrases. These filters make it easy to dig deeper into your analysis, like see if respondents who give lower satisfaction scores have common open text feedback on pricing, functionality, etc. To analyze with response filters, go to a study's Summary page, click More Filters, and select any open text question.
You can now use Sprig's study preview feature to test your mobile study’s design and triggers directly in your mobile app product. First, finalize your study’s Audience settings, and then select Preview on your mobile app on the right-hand sidebar to generate your study test. Note that this feature requires updating your Sprig SDK and adding an additional code snippet – see our docs for instructions.
In case you missed it, Sprig Replays is officially out of beta and available to all of our valued Sprig users. We’ve added a ton of new features since the beta release, including a new interaction log that shows your users’ device, clicks, events, and page visits, plus the ability to share specific session clips with your team via timestamp links. Launch a Replay today and try the new and improved product!
Prefer to analyze your Sprig study data using your own tools? With new async CSV exporting, you can multitask while Sprig processes and packages tons of study data in the background. All you have to do is click Download CSV on your study’s Summary page. Once the export is ready, you'll automatically receive a download link in your email inbox. Try it out by downloading CSV data for one of your studies.
Sprig Replays is now officially out of beta and available to all of our valued Sprig users across our Free, Starter, and Enterprise plans! With Replays, you can watch targeted clips of your product experience and pair them with in-product Surveys to connect the dots between users' sessions and sentiments. Here's why it’s a game-changer:
👀 Short, Focused Clips: Say goodbye to hours of watching recordings. Sprig Replays captures short clips of your users' product experiences, giving you a snapshot of their product behavior.
🚀 Targeted Insights: Pinpoint and capture the specific user moments that you’re interested in (like your onboarding flow or new feature engagement) with event-based targeting.
📊 Pair with Surveys: Take your insights up a notch by pairing Replays with in-product Surveys to understand exactly what experiences influence your users' sentiment and how you can enhance it.
To start using Sprig Replays, log in to your Sprig account, and you'll be able to explore this powerful new addition to our platform -- just make sure your team is on the latest Sprig SDK. Want some guidance to help you make the most of this product? Check out our Replays tutorial video and documentation.
Now, you can dig even deeper into your study results with Sprig AI. We’ve made major optimizations to the large language model behind the Sprig AI chatbot, making it 90% more accurate in responding to your custom analysis questions. Test it out for yourself by asking Sprig AI to spot correlations and suggest product improvements based on your study results.
We’ve made improvements to Sprig's newest product Replays, so it's easier to analyze your users’ product experience. You can now watch session clips at your own pace with custom speed controls. Plus, you can review a user's replay clip and in-product survey response side-by-side, linking their session to their sentiment. If you’re in the Replays beta, launch one today to test out the updates!
Dig deeper into your study results with Sprig's new study response filters. Now, you can filter your study responses to only users who respond to a specific question in a particular way. Wondering if respondents in a certain age group are more likely to be satisfied with a feature? Or if customers who prefer a certain competitor have common feedback on why? Now, you can analyze your results to find these answers directly in Sprig.
This feature is an addition to Sprig’s existing date range and attribute filters for study response analysis. To analyze with response filters, just go to your study Summary page and under Received within, click More Filters and then Add Filter.
Want more control over the studies your team launches? With the Editor Lite role, you can give certain team members permission to create and edit studies, but to launch them, they need to share the study link with a Developer, Editor, or Admin. To add new team members with the Editor Lite role or update existing team members’ roles, go to Settings and in the Team section, click Members.
