You can now send Sprig study responses to Segment, where they can then be exported to Segment's hundreds of destination integrations, and easily power your existing processes and workflows.

For example, you can forward study responses to Mixpanel to analyze in comparison with other user data. You can send them to HubSpot to better manage your CRM and marketing. Or you could forward them to be stored in Amazon S3, Snowflake, or other storage destinations for further use.

To get started and for more details, view our Segment Stream documentation!

This functionality mirrors our existing Zapier integration, which similarly allows study responses to be inputs to thousands of Zapier-integrated applications.

Previously creating video questions was limited to non-Safari browsers like Chrome and Firefox. We now support video questions in Safari, making it easier for everyone to create and take video questions.

Our new mobile preview makes it easy to try out the mobile end user experience. You’ll see this new functionality within the right panel of the audience tab, after you select mobile delivery method. This was one of our most requested enhancements, so we’re excited for you to try it out!

We now support the ability to favorite your folders, so that the most important ones show up at the top of your page. You can also bulk edit to archive or move multiple studies into a folder at once.

We've updated the Text/ URL Prompt to support new lines in the body text, making it easy to visually organize larger amounts of text in the question body.

We are excited to roll out a new folder system within the Studies tab to keep all of your research organized!

To start, all of your studies will be organized within the General folder. But from there, users with admin permissions can create new folders to house specific studies. To add a study to a folder, simply click the three dots in the right-hand corner and choose which folder, or create a new folder, to move it into.

A few ways we'd recommend organizing your research are by:

• Research owner
• Subject (onboarding, churn, etc)
• Timeframe (Q1, 2020, etc)
• Product line
• Team

We've also added a new search bar to help you easily find the exact study you are looking for – no matter what folder it's in. Simply search by a relevant keyword and then you will also be able to filter by author, delivery platform, status, date launched, and more.

Bonus: if you have a lot of studies (we hope you do!), utilizing the folder system will help to improve your Studies page load time.

Sprig's VP of User Research, Allison Dickin, has been hard at work crafting 7 new research templates to help your team quickly launch a well-designed user interview or concept test.

3 new Asynchronous Video Interview templates:

• B2B Persona Interview
• B2C Persona Interview
• Jobs to be Done Interview

4 new Concept Test templates:

• Static Prototype Test
• Dynamic Prototype Test
• Multiple Prototype Test
• Message Test

Plus, one bonus template for recruiting concept test participants directly within your product.

Check them all out, along with our 75+ other free templates, here.

We have updated some of our in-product terminology to shift from using the term “microsurveys” to “studies,” including:

• The “Microsurveys” tab to “Studies.
• The “New Microsurvey” button “New Study”
• The “Create a Microsurvey” button to “Create a Study”

We have also renamed the “resurvey window” feature to “recontact window.”

These changes are meant to better include all of the research your team may be conducting with Sprig – including unmoderated interviews, concept tests, and, of course, microsurveys.

Nothing else has changed besides the terminology used for the tab and buttons, so you can still access your research or create a new study as normal.

It's now easier than ever to get feedback on multiple designs in your Concept Tests. We published our first file in the Figma Community, which allows you to showcase designs to your customers in an organized, side-by-side fashion. This template is intended to help the end user more easily navigate multiple prototypes as they're progressing through the Concept Test.

Download the template here to get started!

Core features of the template:

• 📱 Responsive for Mobile and Desktop prototypes
• ✅ Auto-layout included
• ✨ Fully customizable for your product/website

These days, most people are browsing the web on their mobile devices. That’s why we’ve improved the look and feel of studies launched on mobile so they automatically resize to perfectly fit all devices – giving your users a better experience, and you more insights from mobile web. Plus, we also added additional customization options like overlays and colors.