Now, you can get all of your burning Sprig questions answered easily and quickly, thanks to our new support chat! Wondering what’s the best installation method for your team? Or need tips on creating the right study targeting to reach the right audience? Our support team is here to help via chat! Just click on the purple chat icon at the bottom right of the Sprig app and ask away.

With Sprig's new integrations with Mixpanel and Launchdarkly, product teams can now quickly identify areas for improvement, measure the impact of changes, and confidently iterate to create better product experiences. Already using Mixpanel or Launchdarkly? Start using them with Sprig today by heading over to the Sprig Integrations Gallery to install in just a few clicks.

The Sprig Data Hub and People page have been replaced by the new Users, Events, and Attributes pages. This flattened navigation makes it easier to review the user data that you send into Sprig and leverage for precise study targeting. Explore these new pages by adding a new Event or attribute, creating a Group to regularly reach certain cohorts, and more.

Sprig AI Analysis, now powered by Open AI’s GPT, has officially launched and is available to all Sprig Enterprise customers. Sprig AI Analysis now offers much faster and more detailed feedback summaries of your open-ended survey responses. Check out your recently-launched studies to see the new AI in action, turning loads of raw response data into clear-cut product recommendations.

Sprig is excited to expand our product experience insights offering with Replays. With this new product, you can watch a clip at a targeted point in the user journey, like in your onboarding flow or as they use your newest feature, so you can see firsthand what’s working and what’s not. Ready to launch a Replay yourself? This product is currently in beta, so if you don’t see it in your account yet, just keep an eye out!

At Sprig, we value continuous iteration to ensure that we are always building bigger and better products that meet the evolving needs of our users.

To this end, we’d like to share that due to low adoption among our user base, the Sprig platform will no longer support study delivery via Email. You can still send email studies using your own CRM by selecting Link delivery and embedding the URL into an email.

This decision will allow us to focus on developing products that we know our users will love. That includes our upcoming May 3rd product release, which we anticipate will be a game changer for all Sprig users. Feel to reach out to your dedicated Sprig representative if you have any questions.

In the recently revamped Integrations Gallery, we’ve added step-by-step installation guides so you can quickly onboard onto Sprig and start sending In-Product Surveys with advanced targeting. You’ll also see automatic verification statuses once you complete each installation step, making it easier for you and your developers to track your progress through the installation process.

Haven’t installed Sprig yet? Explore all of your options, including Javascript, GTM, and Segment here.

Want to elevate your product development by leveraging user insights and product metrics together? The new Sprig and Amplitude integration automatically sends your Sprig In-Product Survey data to Amplitude, so you can identify customer behavior trends with Amplitude and uncover the user insights driving them with Sprig. Learn more about the integration or install it in just a few clicks here.

The Sprig Connect page has been completely redesigned into the new Integrations Gallery. You’ll see new categories, plus dedicated pages for each integration with extra details and instructions. These updates make it easy to send user insights and product data between Sprig and your favorite tools. Click here to explore the Integrations Gallery yourself and start connecting Sprig to dozens of other tools.

We’re excited to share that Sprig has teamed up with Census to make your In-Product Surveys even more powerful.

This new integration enables you to supercharge your In-Product Survey targeting by syncing user data from your warehouse into Sprig. With rich product, support, and sales data at your fingertips, you can precisely segment and survey the right users to capture the right insights. For example, you can send Sprig In-Product Surveys to specific cohorts based on characteristics like lifetime value, NPS & CSAT scores, product engagement, and so much more.

Learn how your team can capture targeted user insights with Sprig and Census here.