Sprig is excited to expand our product experience insights offering with Replays. With this new product, you can watch a clip at a targeted point in the user journey, like in your onboarding flow or as they use your newest feature, so you can see firsthand what’s working and what’s not. Ready to launch a Replay yourself? This product is currently in beta, so if you don’t see it in your account yet, just keep an eye out!

At Sprig, we value continuous iteration to ensure that we are always building bigger and better products that meet the evolving needs of our users.

To this end, we’d like to share that due to low adoption among our user base, the Sprig platform will no longer support study delivery via Email. You can still send email studies using your own CRM by selecting Link delivery and embedding the URL into an email.

This decision will allow us to focus on developing products that we know our users will love. That includes our upcoming May 3rd product release, which we anticipate will be a game changer for all Sprig users. Feel to reach out to your dedicated Sprig representative if you have any questions.

In the recently revamped Integrations Gallery, we’ve added step-by-step installation guides so you can quickly onboard onto Sprig and start sending In-Product Surveys with advanced targeting. You’ll also see automatic verification statuses once you complete each installation step, making it easier for you and your developers to track your progress through the installation process.

Haven’t installed Sprig yet? Explore all of your options, including Javascript, GTM, and Segment here.

Want to elevate your product development by leveraging user insights and product metrics together? The new Sprig and Amplitude integration automatically sends your Sprig In-Product Survey data to Amplitude, so you can identify customer behavior trends with Amplitude and uncover the user insights driving them with Sprig. Learn more about the integration or install it in just a few clicks here.

The Sprig Connect page has been completely redesigned into the new Integrations Gallery. You’ll see new categories, plus dedicated pages for each integration with extra details and instructions. These updates make it easy to send user insights and product data between Sprig and your favorite tools. Click here to explore the Integrations Gallery yourself and start connecting Sprig to dozens of other tools.

We’re excited to share that Sprig has teamed up with Census to make your In-Product Surveys even more powerful.

This new integration enables you to supercharge your In-Product Survey targeting by syncing user data from your warehouse into Sprig. With rich product, support, and sales data at your fingertips, you can precisely segment and survey the right users to capture the right insights. For example, you can send Sprig In-Product Surveys to specific cohorts based on characteristics like lifetime value, NPS & CSAT scores, product engagement, and so much more.

Learn how your team can capture targeted user insights with Sprig and Census here.

We know just how important it is for Sprig customers to get the most out of their plan every month. That’s why we’ve released an updated Usage page, which offers Sprig customers increased visibility and control over their team’s MTUs and Study usage.

Under Settings > Usage, Sprig admins can directly manage their MTUs, Surveys, and Concept Tests usage to ensure their team doesn't hit their monthly limits. These management options include requesting hard limits and MTU sampling, archiving unused Events & Attributes, and turning off active, but unused Studies. This tool also provides non-admins with additional visibility by displaying their team’s Study usage and a list of all active Studies for that month.

For more information on MTU and Study Usage in Sprig, check out our Docs.

Wondering if your Sprig In-Product Surveys are being delivered to your audience as you intended? Now you can review the Engagement Report on each survey’s Summary page.

In the Engagement Report, you’ll see each user within your survey audience with a tag indicating their engagement stage with the survey. These stages include if the survey has been sent/delivered, seen, started, or completed. You can also review how your audience’s engagement with the survey has changed over time, which can be especially helpful for continuous In-Product Surveys.

For more information on how to debug your survey delivery with the new Engagement Report, check out our Docs.

We’ve just released a handful of optimizations in the Sprig Study Editor Questions tab, making it even easier for Sprig users to create and edit a survey or concept test.

Thanks to these improvements, you can now:

• Collapse and expand the content in each question
• Drag and drop a question to reorder it in your study
• Quickly add a new question with the redesigned “Add Question” button at the bottom of the Study Editor
• See all the customizable copy in a question without having to click into a dropdown

We hope that these changes make study creation in Sprig even more of a breeze. For more information on the various Question Types and customization options available in Sprig, check out our Docs.

We’re excited to share that Sprig has teamed up with User Interviews to give you the option to test with the right users, either your own or a panel, without any hassle.

If you're launching a totally new product without a current user base, introducing functionality to a new persona, or wanting an outside opinion from someone who's never opened your app, Sprig + User Interviews will provide everything you need to test quickly and get the insights you need.

1. Design with confidence by using Sprig’s rapid, browser-based unmoderated testing platform

2. Connect Sprig tests with User Interviews in one click to instantly access 2.1 million top-rated panel participants

3. Leverage a two-way integration to automatically pay out incentives in User Interviews once your Sprig tests are complete

To learn more about how to utilize Sprig's new integration with User Interviews, check out our Docs