Wondering if your Sprig In-Product Surveys are being delivered to your audience as you intended? Now you can review the Engagement Report on each survey’s Summary page.

In the Engagement Report, you’ll see each user within your survey audience with a tag indicating their engagement stage with the survey. These stages include if the survey has been sent/delivered, seen, started, or completed. You can also review how your audience’s engagement with the survey has changed over time, which can be especially helpful for continuous In-Product Surveys.

For more information on how to debug your survey delivery with the new Engagement Report, check out our Docs.

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We’ve just released a handful of optimizations in the Sprig Study Editor Questions tab, making it even easier for Sprig users to create and edit a survey or concept test.

Thanks to these improvements, you can now:

  • Collapse and expand the content in each question
  • Drag and drop a question to reorder it in your study
  • Quickly add a new question with the redesigned “Add Question” button at the bottom of the Study Editor
  • See all the customizable copy in a question without having to click into a dropdown

We hope that these changes make study creation in Sprig even more of a breeze. For more information on the various Question Types and customization options available in Sprig, check out our Docs.

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We’re excited to share that Sprig has teamed up with User Interviews to give you the option to test with the right users, either your own or a panel, without any hassle.

If you're launching a totally new product without a current user base, introducing functionality to a new persona, or wanting an outside opinion from someone who's never opened your app, Sprig + User Interviews will provide everything you need to test quickly and get the insights you need.

  1. Design with confidence by using Sprig’s rapid, browser-based unmoderated testing platform

  2. Connect Sprig tests with User Interviews in one click to instantly access 2.1 million top-rated panel participants

  3. Leverage a two-way integration to automatically pay out incentives in User Interviews once your Sprig tests are complete

To learn more about how to utilize Sprig's new integration with User Interviews, check out our Docs

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Sprig has expanded its prototype integrations, enabling you to embed wireframes, mockups, or prototypes from all major design tools into a Concept & Usability Test. Now, Sprig users can easily capture rich user feedback on concepts and designs prior to launch, regardless of their design stack. In addition to many popular design tools, you can also insert a prototype link from Google Drive or Webflow into your concept test. For more information, check out our Docs.

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Does your product track event properties? Many teams use an architecture with event properties, which attaches additional metadata to each event that contains details about the interaction.

Sprig now supports triggering surveys when certain event property criteria is met, making it easier to target a survey to the right users at the right time.

Starting today, your team will be able to send event properties to Sprig from our various SDKs (Web, iOS, Android, and React Native), as well as from Segment. Make sure to upgrade your SDKs in order to utilize this new feature. For details about updating your SDK, see our Docs.

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At Sprig, we know the importance of capturing real-time feedback from mobile users while keeping their product experience seamless. That’s why we’ve added in a new option that allows you to set a trigger delay for any mobile survey, just like you already can for Web surveys. By improving the experience of displaying a mobile survey, you can expect more survey responses and more satisfied users.

To learn more about Mobile Trigger Delays, check out our Docs.

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We’re excited to release one of our most requested features: required questions. Now, you can require respondents to complete certain questions before they can move forward in your study. This feature can be leveraged to capture essential information from your users, such as customer satisfaction KPIs and user contact information.

To leverage this feature, we recommend confirming that you are on the required Sprig SDK listed here. To learn more about Required Questions, check out our Docs.

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We've made it easier than ever to help your colleagues join Sprig. Now, once you configure your team's email domain (contact [email protected] to do so), colleagues will automatically be able to join your team's Sprig account.

Sprig believes user research is most powerful when the entire company is empowered to learn from it, which is why we do not charge by seat. Domain-based Team Discovery helps you take advantage of this value and easily share Sprig insights internally.

The existing ability to manually invite team members from Settings is unchanged. Teams with SSO should continue to use that functionality to control access, which also remains unchanged.

Learn more in our Docs.

Sprig customers rely on our popular “One to Five Scale” question type to measure their customer and feature satisfaction. This feature is now transformed into the new and improved “Rating Scale". The revamped question type will offer a variety of range options, including 3, 4, 5, 7, and 10-point scales. Plus, you’ll be able to help users visualize their rating by using stars ⭐ or smileys 🙂 across the scale.

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What if none of your survey response options match what your users want to share? Now, they will be able to respond in their own words instead of yours, thanks to the addition of an “Other” open-response option to any multiple-choice question (single and multi-select).

When users respond with “Other”, a text box will pop up to give them the space to share more feedback. And, you’ll be able to easily click to explore the individual open-text responses that flow in.

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