Groups are a brand-new way to manage cohorts of people. When setting up a study, Groups can be used to determine who sees your study, helping your team manage frequently-studied sets of users and reducing errors in targeting set-up.

There are two types of groups: Manual Groups and Dynamic Groups:

Manual Groups

Manual Groups are a defined list of users that can be uploaded from CSV or created by selecting people from the People table. Manual Groups can be used to target (or avoid targeting) specific people, manage panels or email lists, or import group information from other data sources.

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Dynamic Groups

Dynamic Groups are a set of saved filters (filtering people based on events, attributes, or other groups). The people included in a Dynamic Group dynamically change over time based on the eligibility criteria saved in the filters. As your user base grows and changes, the population of a Dynamic Group will change accordingly.

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We've redesigned the Events management experience in Sprig to provide more customization and controls for your team.

Display names

Your team can now add display names to events, which will be shown across Sprig in place of the key (the event name sent from the SDK). This allows your team to set more descriptive or relevant names for all of your Code Events – and because display names can be changed at any time (unlike the event key), it will be easier to keep event names in sync with the product as changes are made.

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Archive & Unarchive

Events can now be archived and unarchived, and you can select multiple events at once to modify in bulk. Events that are archived will not be tracked, but can be restored at any time by unarchiving.

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Event requests

The new Events experience allows you to manage Code Events that have not been imported into Sprig yet. When a new event request is sent to Sprig from the SDK, it can be approved or denied before it begins tracking.

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New look & feel

We've made a variety of other quality-of-life improvements, including more source filters for Code Events, a redesigned modal for event details, and a new event creation/editing experience.

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We’re making it easier than ever to create Studies. Your task flow is more optimized as you can now create Events during the study creation process for Web. To directly create the event you need to display your in-product study, when you add a new event trigger to a Web study, click + New Event.

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We've recently introduced the ability to add logic based on skipped responses for Video & Voice, Open Text, and Multiple Choice Multi-Select questions.

This change enables study creators to customize their study based on submitted and skipped responses, powering use cases like screening out users that don't respond to a specific question, or directing users that skip questions to a different part of the study.

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Previously, some Free plans from Sprig included the ability to deliver studies via [Web, iOS, and Android] (doc:web-mobile). The plan also included the ability to use the [Webhooks] (doc:webhooks) solution and the Data Export API.

From May 2022, the Free plan will be limited to 3 [link-based] (doc:link-survey) studies with up to 5,000 tracked users per month. Access to various [question types] (doc:questions#adding-a-question), the template gallery and much more will still be available.

If you want to keep using integrations and launching in-product studies via the Sprig SDK or other source integrations, ask your [Sprig Admin] (doc:account-and-login#permissions) to proceed with an [Upgrade] (doc:plans-teams-and-billing#how-can-i-upgrade) to the Enterprise plan.

The Sprig account will transition automatically to the updated configuration.

When exporting study responses as a CSV, multiple-choice responses now have numeric representations, providing an easier way to analyze the data.

  • Multiple Choice Single-Select questions now have an additional column containing the index number of the selection. For example, if the user selected the 2nd choice, this cell will contain β€œ2”.
  • Multiple Choice Multi-Select questions have an additional column for the selection state of each choice presented to the user. β€œ0” indicates no selection, and β€œ1” shows that a selection was made.

You can now choose to send the visitor’s user ID and email when using an external URL in Text / URL Prompt. This allows you to match the visitor with their later actions. For example, you could use a web study to link out to a concept test and ensure the concept test is associated with the same visitor.

See our documentation for more details!

Text URL/ Prompt questions now feature text, list, and link formatting. You can highlight key phrases or link out to external pages based on your use case.

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Study creation experience

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End user experience

We've recently updated our Link study experience to create a more delightful experience across platforms. The desktop experience is wider, while the mobile link experience is optimized for mobile devices. In addition, we've optimized the progress bar and between-question animations to create a better end user experience. Try it out now by creating your next link study!

We've heard your feedback, and added a new way to install the Sprig SDK: by using our new @sprig-technologies/sprig-browser npm package on your web application.

This installation allows you to more easily manage SDK versions, and avoid fetching scripts from third-party sources at runtime. See our Web SDK documentation for the full details.