About Sprig

Welcome to Sprig. Sprig is a product experience platform that empowers teams to fuel product growth with AI insights.

Sprig Replays captures trigger-based user journey clips to help you see firsthand what’s working and what’s not. Product teams rely on Sprig Replays to:

• Easily troubleshoot issues that would otherwise go unnoticed, like confusing navigation, hidden CTAs, and bugs.
• Watch users as they engage with features for the first time and identify areas for optimization to add to your roadmap.

Sprig Heatmaps enable you to capture a visual representation of your users’ in-product interactions with AI that does the analysis for you. Product teams rely on Sprig Heatmaps to:

• Understand user engagement trends across your product experience in real time to help you boost adoption, retention, and satisfaction.
• Leverage AI to easily find and fix points of user frustration with confusing navigation, product bugs, hidden buttons, and more.

Sprig Surveys enable you to run targeted Surveys right in your product and capture your users’ real-time insights. Product teams rely on Sprig Surveys to:

• Analyze your users’ experience through core flows in your product or website to identify opportunities for optimization.
• Understand exactly what’s driving users to drop off and prevent future churn by building user-centric product solutions.

Sprig Feedback allows you to collect continuous feedback right in your product, making it easy for users to share their thoughts at any point in their journey. Product teams rely on Sprig Feedback to:

• Easily uncover issues and opportunities across your product before they turn into customer support tickets.
• Hear directly from users throughout their journey and get their ongoing input on how your product can better meet their needs.

Sprig's AI Explorer analyzes user behavior and sentiment data across your entire product experience to generate insights that boost conversion, retention, and more. Product teams rely on Sprig AI Explorer to:

• Connect product experience data across each step in the funnel to uncover holistic opportunities that boost overall conversion.
• Build a seamless experience across web and mobile with integrated analysis of user behavior and sentiment across platforms.

Sprig's AI Recommendations provides actionable product suggestions to improve your product by analyzing user behavior and sentiment data from your Sprig studies. Product teams rely on Sprig AI Recommendations to:

• Make informed and impactful roadmap decisions by letting Sprig AI surface solutions that are backed by real-time behavior and feedback.
• Identify points of friction in specific user journeys and provide targeted recommendations to help your users navigate your product with ease.

Get started with Sprig and launch a study in minutes to see product experience insights within hours.

Still have questions? Join a live product demo with Sprig's lead solutions consultant. Or you can keep exploring our Sprig Documentation to learn the ins and outs of Sprig and how to get the richest and fastest insights possible.