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Reviewing Responses & Insights

The real power of Sprig studies is when you start receiving Survey responses, Replay clips, and Test results from your users.

At the top of the results page for each study you launch, Sprig provides statistics to help you understand the study's status and performance throughout its run.

1. Locate Your Study

  1. Navigate to Studies..
  2. Browse, sort by, or search for the study you wish to view. Simply click into the study to review results and AI insights.

2. Review Responses, Results, and Recordings

  1. Scroll down, scan, and hover on elements on the Summary, "Clips", and "Responses" tabs.
    1. Sprig will automatically generate charts for each question in In-Product Surveys, Long-Form Surveys, and Feedback studies on the "Summary" tab. Individual responses can be read and segmented on the "Responses" tab.
    2. Sprig will provide multiple visualizations automatically for Heatmap studies on the "Summary" tab (heatmaps, scroll maps, and click maps)
    3. Sprig will provide a filterable table view of all replay clips on the "Clips" tab, and automatically generate replay themes using AI on the "Summary" tab
  2. Use the filters on the Summary, Clips, and Responses tabs to refine the dataset if desired.
    1. Filter by attributes, question responses, date range, events, etc. depending on the study type
    2. For more information on filtering study results, see here

3. Share Results

  1. Toggle over to the Responses or "Clips" tab at the top
  2. Scroll and scan the individual responses and Replay recordings.
  3. Share results:
    1. Export survey and feedback responses by choosing Download CSV from the right hand toolbar
    2. Share replay clips by selecting "Share clip" from the playback window
    3. Share individual survey and feedback responses by clicking the ellipsis (...) on any response, and selecting "Share Response"
    4. Use any of Sprig's APIs, Webhooks, or pre-built integrations to export survey response data to other platforms or internal tools

What's next?

Updated 11 days ago