Mobile Replays - Beta

✏️

Mobile Replays is in a closed Beta

Interested in participating? Reach out to [email protected].

Overview

Sprig Mobile Replays enable you to target specific users in your product and capture clips of their real-time in app product experience. Replays can be either launched as standalone recordings of user behavior or alongside an in-product survey.

Native Android, Native iOS (SwiftUI) or React Native are supported

How it Works

Our mobile session replay is built with performance and security in mind. To protect sensitive user data, it starts with a secure-by-default configuration that includes automatic data obfuscation and masking.

Fore more details visit Mobile Replay Privacy & Performance

Getting Started

👍

Reach out to [email protected] to opt into the beta! ⭐️

1. Install or update to the latest SDK for Android, iOS or React Native
   1. You can check your current SDK version at Settings > SDK & Traffic
2. Create a Replay Study
   1. Select Mobile as your delivery platform
3. Review Replay clips instantly on your dashboard

SDK Requirements / Platform Support

*UIKit support only. note: feature will work for all app builds, SwiftUI elements may render as empty white blocks

**Inclusive of UIKit and SwiftUI element rendering

Mobile Replay Offerings by Platform

Mobile Replay functionality differs on iOS and Android due to platform-specific technical constraints. Because of these different implementations, you may notice variations in clip playback resolution and overall fidelity.

• iOS: Wireframe Capture
  • Periodically records the structure and positioning of UI elements (layout, hierarchy, images).
  • Reconstructs these elements into a wireframe representation of the user experience.
    • Note: SwiftUI images and text may be unable to be rendered (will show placeholder in playback clip). UIKit elements are fully supported
• Android: Screenshot Capture
  • Periodically takes full screenshots of the UI, including text and images.
  • Masks or redacts sensitive information on the device, ensuring such data is never sent to or stored on Sprig’s servers.
• React Native
  • Follows the approach of the underlying platform (wireframe on iOS, screenshot on Android), as determined by the user’s device.

Feedback Welcome

As we continue to refine this beta offering, your feedback is essential. Share your thoughts or report any issues via the in-app Intercom panel or by reaching out to our support team through our other contact methods.

Privacy & Performance Considerations

Sprig's entire application was built with Performance & Privacy as a top priority - including Replays.

By default, all secure form contents (including password fields) are not recorded or stored.

Read more here