Team Members and Login

How to help your team sign up for Sprig

Why Add Team Members to your Sprig Account?

Sprig believes that product experience insights are the most powerful when an entire team is empowered to learn from them and take action. That's why we offer unlimited seats, so there are no additional costs to collaborate with your colleagues. Consider inviting team members to your Sprig account from Product, Design, User Research, and Engineering, as well as Marketing, Customer Success, Support, and Sales.

If you plan to have someone else install Sprig, please provide this individual with either Developer, Editor, or Admin access in Sprig (see below for information on permission levels).

Automatically Adding a Team Member

The easiest way to help your team join Sprig is to use domain-based Team Discovery and enable your company's email domain as a discoverable domain in Sprig. To do this, contact [email protected], and a Sprig Specialist will get you set up. Once a domain is discoverable, new team members that sign up for Sprig with a matching email will automatically be prompted to join, or request to join, the team workspace.

Manually Adding a Team Member

To add a team member, click Settings > Team, then click + Add Member.

Logging In

The new member will receive a verification email from Sprig. If they do not receive an email, ask them to check their spam/junk folder and then contact [email protected]

In the verification email, new members should click Activate your account to be redirected to Sprig and set a password for their account.

Logging Out

  1. Click Account menu.
  2. Click Log Out.

Changing Password

  1. Click Account menu.
  2. Click Log Out.
  3. Click Forgot Password.
  4. Type in your Email.
  5. Click Send password reset email.
  6. Follow the instructions in the Email you received to reset your Sprig password.

Permissions

Here are the different access permissions, ranked from highest to lowest access

  1. Admin
  2. Developer
  3. Editor
  4. Editor Lite
  5. Viewer

For more information on user roles & permissions, see below:

AdminDeveloperEditorEditor LiteViewer
SSO
Log In using SSO
Dashboards Page
Create New Dashboard
Edits to Dashboards Page
View Pinned Results
Use Help Chat
Studies Page
View Studies
Edit Studies
View Study Results
View Study Templates
Create a Study
Launch a Study✅ (Dev Env only)
Edit Live Survey✅ (Dev Env only)
Pause a Study
Complete a Study
Users Page
Access Users Page
View Visitor Timeline
Contact User
Events Page
View Events
Add an Event
Edit/Delete Event
Filter Events
Settings / Look & Feel
Edit Product Name
Add/Change Logo
Add/Change Brand Color
Adjust Study Placement
Remove Signature
Settings / Integrations
Add and Configure Integrations
Settings / Team
Add Team Member*
Edit Team Member
Configure SSO
Manage Billing

*Admins can add any role. Other roles can only add their level or below

If you have any questions please email us at [email protected] or use the in-product help chat.

Single-Sign-On

Sprig Enterprise tier offers single-sign-on authentication. For more information, visit SSO with Okta, SSO with KeyCloak or SSO with OneLogin.