Team Members and Login

How to help your team sign up for Sprig

Why Add Team Members to your Sprig Account?

Sprig believes that product experience insights are the most powerful when an entire team is empowered to learn from them and take action. That's why we offer unlimited seats, so there are no additional costs to collaborate with your colleagues. Consider inviting team members to your Sprig account from Product, Design, User Research, and Engineering, as well as Marketing, Customer Success, Support, and Sales.

If you plan to have someone else install Sprig, please provide this individual with either Developer, Editor, or Admin access in Sprig (see below for information on permission levels).

Automatically Adding a Team Member

The easiest way to help your team join Sprig is to use domain-based Team Discovery and enable your company's email domain as a discoverable domain in Sprig. To do this, contact [email protected], and a Sprig Specialist will get you set up. Once a domain is discoverable, new team members that sign up for Sprig with a matching email will automatically be prompted to join, or request to join, the team workspace.

Manually Adding a Team Member

To add a team member, click Settings > Team, then click + Add Member.

Logging In

The new member will receive a verification email from Sprig. If they do not receive an email, ask them to check their spam/junk folder and then contact [email protected]

In the verification email, new members should click Activate your account to be redirected to Sprig and set a password for their account.

Logging Out

  1. Click Account menu.
  2. Click Log Out.

Changing Password

  1. Click Account menu.
  2. Click Log Out.
  3. Click Forgot Password.
  4. Type in your Email.
  5. Click Send password reset email.
  6. Follow the instructions in the Email you received to reset your Sprig password.

Permissions

Here are the different access permissions, ranked from highest to lowest access

  1. Admin
  2. Developer
  3. Editor
  4. Editor Lite
  5. Viewer

For more information on user roles & permissions, see below:

AdminDeveloperEditorEditor LiteViewer
SSO
Log In using SSOβœ…βœ…βœ…βœ…βœ…
Dashboards Page
Create New Dashboardβœ…βŒβœ…βœ…βŒ
Edits to Dashboards Pageβœ…βœ…βœ…βœ…βŒ
View Pinned Resultsβœ…βœ…βœ…βœ…βœ…
Use Help Chatβœ…βœ…βœ…βœ…βŒ
Studies Page
View Studiesβœ…βœ…βœ…βœ…βœ…
Edit Studiesβœ…βœ…βœ…βœ…βŒ
View Study Resultsβœ…βœ…βœ…βœ…βœ…
View Study Templatesβœ…βœ…βœ…βœ…βœ…
Create a Studyβœ…βœ…βœ…βœ…βŒ
Launch a Studyβœ…βœ…βœ…βŒβŒ
Edit Live Surveyβœ…βœ…βœ…βŒβŒ
Pause a Studyβœ…βœ…βœ…βœ…βŒ
Complete a Studyβœ…βœ…βœ…βœ…βŒ
Users Page
Access Users Pageβœ…βœ…βœ…βœ…βœ…
View Visitor Timelineβœ…βœ…βœ…βœ…βœ…
Contact Userβœ…βœ…βœ…βœ…βœ…
Events Page
View Eventsβœ…βœ…βœ…βœ…βœ…
Add an Eventβœ…βœ…βœ…βœ…βŒ
Edit/Delete Eventβœ…βœ…βœ…βœ…βŒ
Filter Eventsβœ…βœ…βœ…βœ…βœ…
Settings / Look & Feel
Edit Product Nameβœ…βœ…βŒβŒβŒ
Add/Change Logoβœ…βœ…βŒβŒβŒ
Add/Change Brand Colorβœ…βœ…βŒβŒβŒ
Adjust Study Placementβœ…βœ…βŒβŒβŒ
Remove Signatureβœ…βœ…βŒβŒβŒ
Settings / Integrations
Add and Configure Integrationsβœ…βœ…βœ…βŒβŒ
Settings / Team
Add Team Member*βœ…βœ…βœ…βœ…βœ…
Edit Team Memberβœ…βŒβŒβŒβŒ
Configure SSOβœ…βœ…βŒβŒβŒ
Manage Billingβœ…βŒβŒβŒβŒ

*Admins can add any role. Other roles can only add their level or below

If you have any questions please email us at [email protected] or use the in-product help chat.

Single-Sign-On

Sprig Enterprise tier offers single-sign-on authentication. For more information, visit SSO with Okta, SSO with KeyCloak or SSO with OneLogin.