Team Members and Login

Creating a UserLeap Login

Adding a Team Member

To add a team member, access the Settings>Team, then click the “Add Member” in the upper right-hand corner.

Why Add Team Members?

Adding team members to UserLeap is extremely beneficial across User Research, Product Design, and even Product Web/Application engineers. Some users even add their colleagues in Marketing, Customer Success, Support, and Sales. UserLeap does not charge by seat thus, there are no additional costs to collaborate with your colleagues.

If you plan to have someone else install UserLeap, please provide this individual with either Developer, Editor, or Admin access (see below for information on permission levels).

Logging In

The new member will receive an email from UserLeap.

If they did not receive an email, ask them to check their spam/junk folder. If they did not receive the email, please contact [email protected]

In the email, new members should click Activate your account to be redirected to UserLeap. At this point, they will be asked to set a password.


Here are the different access permissions, ranked from highest access to low access

Permissions are only available with Enterprise plans

  1. Admin
  2. Editor
  3. Developer
  4. Viewer

For more information on user roles & permissions, see below



If you have any questions please email us at [email protected] or use the in-product help chat.


Sprig Enterprise tier offers single-sign-on authentication. For more information, visit SSO with Okta or SSO with KeyCloak.