Team Members and Login

Creating a Sprig Login

Adding a Team Member

To add a team member, click Settings>Team, then click + Add Member.

Why Add Team Members?

Adding team members to Sprig is extremely beneficial across User Research, Product Design, and even Product Web/Application engineers. Some users even add their colleagues in Marketing, Customer Success, Support, and Sales. Sprig does not charge by seat thus, there are no additional costs to collaborate with your colleagues.

If you plan to have someone else install Sprig, please provide this individual with either Developer, Editor, or Admin access (see below for information on permission levels).

Logging In

The new member will receive an email from Sprig. If they did not receive an email, ask them to check their spam/junk folder. If they did not receive the email, please contact [email protected]

In the email, new members should click Activate your account to be redirected to Sprig. At this point, they will be asked to set a password.

Logging Out

  1. Click Account menu.
  2. Click Log Out.

Changing Password

  1. Click Account menu.
  2. Click Log Out.
  3. Click Forgot Password.
  4. Type in your Email.
  5. Click Send password reset email.
  6. Follow the instructions in the Email you received to reset your Sprig password.

Permissions

Here are the different access permissions, ranked from highest access to low access

Permissions are only available with Enterprise plans

  1. Admin
  2. Editor
  3. Developer
  4. Viewer

For more information on user roles & permissions, see below:

Admin

Editor

Developer

Viewer

SSO Enabled Login

:white-check-mark: If an account has SSO enabled then each role can sign in using that account

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Log in using SSO

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Dashboards Page

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Edits to Dashboards Page

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View Pinned Results

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Use Help Chat

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Studies Page

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View Studies

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Edit Studies

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View Study Results

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View Study Templates

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Create a Study

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Launch a Study

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Edit Live Survey

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People Page

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Access People Page

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View Visitor Timeline

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Contact User

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Events Page

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View Events

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Add an Event

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Edit/Delete Event

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Filter Events

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Settings

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Edit Product Name

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Change Logo

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Change Brand Color

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Add Team Member

:white-check-mark: Admins can add any role. Other roles can only add Viewers.

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Edit Team Member

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Manager Billing

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If you have any questions please email us at [email protected] or use the in-product help chat.

Single-Sign-On

Sprig Enterprise tier offers single-sign-on authentication. For more information, visit SSO with Okta or SSO with KeyCloak.