Overview

This quick start guide will help you get Sprig activated in your website in four simple steps. Most teams can get up in running with their first use case in less than an hour!

1. Create a Sprig Account (a few minutes): Start by setting up your account to access Sprig’s platform. Note: If you are engaging with Sprig on a custom trial or POC, your dedicated Account Executive will help setup a trial account on your behalf.
2. Install the Sprig SDK* (15 minutes): Integrate Sprig into your website or mobile app to enable Replays, Heatmaps, Surveys or Feedback studies.
   1. The Sprig SDK is what powers Sprig’s targeting and in-product study platform. The SDK is code that integrates with Google Tag Manager, Segment Web or directly into your app to enable the seamless exchange of data. This is what powers Sprig’s targeting platform.
   2. _Note: Sprig link-based solutions do not require SDK integration or setup- and you can get started with Sprig Long-Form Surveys and Prototype Tests instantly.
3. Instrument User Attributes & Event Tracking* (15 minutes): Define user attributes and track important interactions to trigger the right study, at the right time, and deepen your insights with attribute and event history filtering.
   1. Example Event: Dashboard - Clicked - Add to Cart
   2. Example Attributes: planId, company
4. Create & Launch a Study (5 Minutes)

*Developer may be required

Want a 10 minute overview?

Getting Started

Create a Sprig Account

1. Create an account at sprig.com/signup
   1. Note: You may want to invite other teammates to your Sprig workspace as needed to help complete the installation

Install the Sprig SDK

1. Web
   1. Google Tag Manager (Low Code)
      1. From GTM
         1. Add Sprig Environment ID(s) as New Variable(s)
            1. Environment IDs can be found on the install module
         2. Add Sprig Installation Tag to your Google Tag Manager Account
         3. Publish
      2. From your App, verify install
   2. Segment Web (Low Code)
      1. From Segment Web
         1. Add Sprig as a Destination
         2. Enable Destination
      2. From your App, verify install
   3. Code Snippet (Advanced)
      1. Visit the install module for snippet & instructions
   4. NPM packages (Advanced)
2. Mobile (Available for select paid plans)
   1. See Mobile SDK guides for more information
   2. Install methods include: Native iOS, Native Android, React Native and Segment (iOS, Android, React Native).

Instrument Event Tracking & User Attributes (Developer Required)

Events & Attributes are the means by which you can trigger the right study, at the right time, to the right users. Additionally, they can also be used as a filter for responses, clips and captures.

Note: Once an event or attribute is tracked by Sprig, it can be used in study targeting across an unlimited number of studies.

1. Event Tracking
   1. URL Targeting will work out of the box - no additional code needed.
   2. Coded Event Tracking instrumentation varies by platform - Check the advanced install guides for more details
2. User Attributes Tracking
   1. Attributes uploaded via .csv file will work out of the box - no additional code needed.
   2. User Attribute instrumentation varies by platform - Check the advanced install guides for more details

Create & Launch a Study

Create & Launch a Replay, Heatmap, In- Product Survey, Long-Form Survey, or Feedback study.

Visit app.sprig.com/create to Create a Study with AI, Start from Scratch or use one of 70+ templates