How to get help

There are several ways to contact the Sprig support team:

• Use the in-product chat tool. Click the black icon at the bottom right of the Sprig app to submit a support ticket.
• Send an email to [email protected].
• If you have the Enterprise plan, you can also reach out to the Sprig support team via your dedicated Slack channel.

Support Hours

Monday - Friday 9 AM - 5 PM Pacific Time (UTC-8).

Sprig has on-call engineering resources available 24/7 for critical, urgent needs as they arise.