How to get help

  1. Read the Sprig Quick Start for Web, Mobile, Email, or Link.
  2. Reach out to the Sprig Product Support team by launching the Help Chat, located in the bottom left corner of your Sprig Insights Dashboard
  3. Email us at [email protected]

Support Hours

Monday - Friday 6 AM - 6 PM Pacific Standard Time (UTC-8).

When Daylight Saving Time is in observance:

Monday - Friday 6 AM - 6 PM Pacific Daylight Time (UTC-7).

Other hours, weekends, evenings, and holidays are best-effort.

Support Language

English: additional languages are best-effort.

Live Office Hours

If you need additional help beyond what's listed, you may be eligible to schedule a live session with a Customer Success Engineer.

Live Office Hours with Sprig is our way to:

  1. Meet you, the user
  2. Answer any questions you might have about our product
  3. Provide you a live product walkthrough
  4. Troubleshoot/flag any issues

Please select a time that works best for you using the link below:

Schedule time with Sprig