Look and Feel

Sprig provides several options to ensure the studies are an immersive and frictionless experience. Listed below you'll learn how to tailor and customize studies.

In Settings > Look and Feel, you can:

  • Add a custom logo.
  • Change the page location of the web Survey and the appearance of the surrounding page.
  • Change the border color on the study.
  • Add custom CSS to reflect your own branding.
  • Enable/Disable the Sprig signature - Enterprise only

Logo

Use this option to upload a logo that will be displayed in Shareable Link studies. File types supported include GIF, JPEG, and PNG.

Survey Appearance

Positioning is only available for in-product Website Surveys and applies to all relevant Surveys at a Product level.

Desktop

By default, on desktop/tablet screens, Sprig in-product Surveys will appear in the bottom right corner of your web application, but you can change that to also support:

  • Bottom left
  • Top left
  • Top right
  • Centered Modal

In-product Surveys that are Centered Modal have the option of a light or dark overlay and the option to allow or disallow exiting the survey by clicking outside the modal.

With the exception of center-positioned survey, your users may still interact with your website while the survey is visible.

Mobile

On mobile devices, Sprig Surveys always appear at the bottom of your web application. By default, your website will still be visible as normal on the remainder of the screen and users will be able to interact with it.

In addition, you may choose either a light or dark overlay to focus attention on the survey. In this case, you have the option to allow/disallow the survey to be exited by clicking outside the study.

Study Style

The color setting allows you to adjust the primary color of the feedback prompt so that it fits seamlessly into your user experience.

You can enter any valid hexadecimal #123ABC or RGB rgb(256,256,256) color code. The default color is Black #000000.

In-Product Website Survey Customization

By adding custom CSS, this feature enables you to tailor website surveys to reflect your brand accurately. Common use cases to update your CSS stylesheet are, but not limited to:

  • Change the font
  • Move location of the close button
  • Change the shape of the survey container
  • Update font color for question titles
  • Custom button styling

All supported CSS classes are available in the code snippet below:

/*
Base Typography
Applied generally to every view
*/
html,
body {
  /* font-family: -apple-system, BlinkMacSystemFont,
  'Segoe UI', Roboto, Helvetica, Arial, sans-serif,
  'Apple Color Emoji','Segoe UI Emoji', 'Segoe UI Symbol'; */
}

b {
  /* font-weight: 600; */
}

/*
Universal Elements
Footer, dots, and close button
*/
.ul-footer {
  /* margin-top: 10px; */
}

.ul-footer-bubble {
  /* width: 7px; */
  /* height: 7px; */
  /* border-radius: 3px; */
}

.close-container--desktop,
.close-container--mobile {
  /* height: 22px; */
  /* width: 22px; */
  /* border-radius: 22px; */
  /* background-color: #ffffff; */
}

.close-container--desktop {
  /* top: 25px; */
  /* right: 25px; */
}

.close-container--mobile {
  /* top: 15px; */
  /* right: 10px; */
}

.close-container {
  /* box-sizing: border-box; */
  /* display: flex; */
  /* position: absolute; */
}

.close-btn {
  /* height: 18px; */
  /* width: 18px; */
  /* align-items: center; */
  /* justify-content: center; */
  /* display: flex; */
  /* cursor: pointer; */
}


/*
Card Component
Used as the containing element in every question
*/
.ul-card {
  /* border-radius: 2px; */
  /* font-size: 17px; */
  /* line-height: 19px; */
}

.ul-card__container--desktop {
  /* padding: 20px 20px 5px 20px; */
  /* margin: 15px; */
  /* border: 2px solid #fff; */
  /* box-shadow: 0px 0px 15px rgba(0, 0, 0, 0.15); */
}

.ul-card__container--mobile {
  /* padding: 20px 20px 5px 20px; */
  /* border-width: 0; */
  /* box-shadow: 0px 0px 5px rgba(0, 0, 0, 0.25); */
  /* margin-top: 5px; */
}

.ul-card__container {
  /* background: #ffffff; */
  /* font-size: 17px; */
  /* line-height: 23px; */
  /* border-radius: 6px; */
}

.ul-card-main-content {
  /* padding: 0 20px 0 20px; */
}

.ul-question {
  /* color: #343442; */
  /* font-size: 20px; */
  /* line-height: 125%; */
  /* font-weight: 600; */
}

.ul-caption {
  /* margin-top: 8px; */
  /* margin-bottom: 15px; */
  /* font-size: 15px; */
  /* line-height: 130.35%; */
  /* letter-spacing: 0.02em; */
  /* color: #6c6c6e; */
}

.ul-card-text__button {
  /* border-radius: 3px; */
  /* color: white; */
  /* font-size: 15px; */
  /* line-height: 18px; */
  /* padding: 10.5px 21px; */
  /* font-weight: 600; */
  /* border: none; */
  /* cursor: pointer; */
}

.ul-card-text__button:disabled {
  /* background-color: rgba(100, 100, 100, 0.5); */
  /* color: #ffffff; */
}

.ul-card__button-wrapper {
  /* margin-top: 4px; */
  /* margin-bottom: 3px; */
  /* display: flex; */
  /* justify-content: center; */
}

.ul-card-skip__button {
  /* background-color: rgba(100, 100, 100, 0.5); */
}

/* Rich text */
.ul-rich-text-body {
  /* min-height: 2em; */
}

.ul-rich-text-body,
.ul-rich-text-body p {
  /* margin-top: 10px; */
  /* margin-bottom: 10px; */
}

.ul-rich-text-body p,
.ul-rich-text-body li {
  /* font-size: 15px; */
  /* line-height: 130.35%; */
  /* letter-spacing: 0.02em; */
  /* color: #343442; */
  /* text-align: left; */
  /* white-space: pre-line; */
}

.ul-rich-text-body:last-child,
.ul-rich-text-body li:last-child {
  /* margin-bottom: 15px; */
}

/*
Choice Elements
Used in Multiple Choice and
Multiple Choice Multi-Select Questions
*/
.ul-card--multiple {
}

.ul-card__choices--desktop,
.ul-card__choices--mobile {
  /* margin: 5px 0 0 0; */
}

.ul-card__choices {
  /* height: 100%; */
}

.choice--mobile {
  /* border: 2px solid #e6e6e6; */
}

.choice--desktop {
  /* border: 1px solid #e6e6e6; */
}

.choice--desktop,
.choice--mobile {
  /* margin-bottom: 7px; */
  /* font-size: 15px; */
  /* line-height: 20px; */
  /* padding: 10px 20px 10px 15px; */
  /* background-color: rgba(0, 0, 0, 0.01); */
}

.choice {
  /* color: #262136; */
  /* box-sizing: border-box; */
  /* border-radius: 3px; */
}

.choice--desktop:hover {
  /* background-color: rgba(0, 0, 0, 0.05); */
}

.choice--desktop:active,
.choice--mobile:active {
  /* background-color: rgba(0, 0, 0, 0.05); */
}

.select-label {
  /* margin-left: 10px; */
}

.select-radio {
  /* border: 1px solid rgb(225, 225, 225); */
}

/* For active radios */
.ul-select-active-dynamic-style .select-radio  {
  /* border: 1px solid #FFFFFF !important; */
}

/*
One to Five Scale (Likert) Question
Applies only to one to five scale (likert) question type
*/
.ul-card--likert {
}

.ul-card--likert__numbers {
  /* border-radius: 5px; */
}

.likert-number--mobile {
  /* border: 2px solid #e6e6e6; */
  /* margin-left: -2px; */
}

.likert-number--desktop {
  /* border: 1px solid #e6e6e6; */
  /* margin-left: -1px; */
}

.likert-number--desktop,
.likert-number--mobile {
  /* background-color: rgba(0, 0, 0, 0.01); */
  /* font-size: 18px; */
  /* line-height: 24px; */
  /* height: 67px; */
}

.likert-number {
}

.likert-number--desktop:hover {
  /* background-color: rgba(0, 0, 0, 0.05); */
  /* font-weight: 600; */
}

.likert-number--desktop:active,
.likert-number--mobile:active {
  /* z-index: 2; */
  /* background-color: rgba(0, 0, 0, 0.05); */
  /* font-weight: 600; */
}

.ul-card--likert__labels {
  /* color: #262136; */
  /* font-weight: 600; */
  /* font-size: 13px; */
  /* line-height: 15px; */
  /* margin: 7px 0 10px 0; */
}

/*
NPS Question
Applies only to NPS question type
*/
.ul-card--nps {
}

.ul-card--nps__numbers {
  /* border-radius: 5px; */
}

.nps-number--mobile {
  /* border: 2px solid #e6e6e6; */
  /* margin-left: -2px; */
}

.nps-number--desktop {
  /* border: 1px solid #e6e6e6; */
  /* margin-left: -1px; */
}

.nps-number--desktop,
.nps-number--mobile {
  /* background-color: rgba(0, 0, 0, 0.01); */
  /* font-size: 18px; */
  /* line-height: 24px; */
  /* height: 67px; */
}

.nps-number {
}

.nps-number--desktop:hover {
  /* background-color: rgba(0, 0, 0, 0.05); */
  /* font-weight: 600; */
}

.nps-number--desktop:active,
.nps-number--mobile:active {
  /* z-index: 2; */
  /* background-color: rgba(0, 0, 0, 0.05); */
  /* font-weight: 600; */
}

.ul-card--nps__labels {
  /* color: #262136; */
  /* font-weight: 600; */
  /* font-size: 13px; */
  /* line-height: 15px; */
  /* margin: 7px 0 10px 0; */
}

/*
Open Text Card
Applies only to open text card question type
*/
.ul-card--text {
}

.ul-card-text {
  /* margin-top: 2px; */
  /* margin-bottom: 3px; */
  /* padding: 0; */
}

.ul-card-text__container {
  /* border-radius: 3px; */
  /* margin-bottom: 12px; */
}

.ul-card-text__input--mobile {
  /* border-radius: 3px; */
  /* border: 2px solid #e6e6e6; */
  /* max-height: 63px; */
}

.ul-card-text__input--desktop {
  /* border-radius: 3px; */
  /* border: 1px solid #e6e6e6; */
  /* max-height: 150px; */
}

.ul-card-text__input--desktop,
.ul-card-text__input--mobile {
  /* font-size: 15px; */
  /* line-height: 20px; */
}

.ul-card-text__input {
  /* background: rgba(0, 0, 0, 0.01); */
  /* color: #343442; */
  /* font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji',
    'Segoe UI Emoji', 'Segoe UI Symbol'; */
  /* min-height: 63px; */
  /* padding: 12px; */
  /* resize: none; */
  /* width: 100%; */
}

.ul-card-text__input::placeholder {
  /* color: rgba(108, 108, 110, 0.5); */
}

.ul-card-text__input:focus {
  /* outline: none; */
  /* background: white; */
}

.ul-card-text__input--desktop:hover:not(:focus) {
  /* background-color: rgba(0, 0, 0, 0.05); */
}

/*
Text / URL Prompt
Applies only to Text / URL Prompt question type
*/
.ul-card__text-url-prompt {
}

.ul-card__text-url-prompt-button {
  /* margin-right: auto; */
  /* text-overflow: ellipsis; */
  /* overflow: hidden; */
  /* white-space: nowrap; */
  /* max-width: 100%; */
}

/*
Consent / Legal card
Applies only to consent / legal question type
*/
.ul-consent-legal__name-input--mobile {
  /* border: 2px solid #e6e6e6; */
}

.ul-consent-legal__name-input--desktop {
  /* border: 1px solid #e6e6e6; */
}

.ul-consent-legal__name-input {
  /* background: rgba(0, 0, 0, 0.01); */
  /* box-sizing: border-box; */
  /* color: #343442; */
  /* font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji',
       'Segoe UI Emoji', 'Segoe UI Symbol'; */
  /* padding: 10px 20px 10px 15px; */
  /* border-radius: 3px; */
  /* font-size: 15px; */
  /* line-height: 20px; */
  /* margin-bottom: 7px; */
}

.ul-consent-legal__name-input::placeholder {
  /* color: rgba(108, 108, 110, 0.5); */
}

.ul-consent-legal__name-input:focus {
  /* outline: none; */
  /* background: white; */
}

.ul-consent-legal__name-input--desktop:hover:not(:focus) {
  /* background-color: rgba(0, 0, 0, 0.05); */
}

.ul-card__consent-legal .choice {
  /* font-size: 15px; */
  /* padding: 10px 15px 10px 15px; */
  /* background-color: rgba(0, 0, 0, 0.01); */
}

.ul-card__consent-legal .choice--desktop:hover {
  /* background-color: rgba(0, 0, 0, 0.05); */
}

.ul-card__consent-legal .choice--desktop:active,
.ul-card__consent-legal .choice--mobile:active {
  /* background-color: rgba(0, 0, 0, 0.05); */
}

/*
Thank You Card
Applies only to the thank you card
*/

.ul-card--thanks {
}

.ul-thanks-check {
  /* text-align: center; */
  /* margin-bottom: 20px; */
}

.ul-card--thanks-content {
  /* padding: 20px 0 10px 0; */
}

.ul-card--thanks .ul-question {
  /* padding-top: 0; */
  /* text-align: center; */
}

.ul-card--thanks .ul-caption {
  /* padding-top: 0; */
  /* text-align: center; */
}

🚧

Styling may be limited if using unsupported SDK CSS selectors

While you are able to customize your study layout with any SDK CSS selectors, we highly recommend sticking to the CSS classes listed above for the best support.

Please reach out to Customer Success if there are additional CSS selectors we should support.

How To

  1. Head over to the Look & Feel section in Settings.
  2. Click on Add Custom Styles to add a custom a CSS. You can now edit the CSS directly.
  3. Click on the Question Type icons and Update Preview to see the changes you have made.
  4. When you are satisfied, click I acknowledge the changes made to study styling will immediately apply to all web studies, then click Apply Styles to make your changes to all website surveys.

To revert any changes made back to the defult style, click Restore contents to default style Restore contents to default style, then click Apply Styles.