Discussions
How to get survey's response rate
Hi , is there a way to get the response rate of some particular survery_id's . if yes can you help with some sample examples
Posted by Hitesh Yadav about 2 months ago
Ways to edit the users table?
Is there a way to add an attribute the the columns in the Users table? For example, we have several columns: `user`, `user id`, `email`, `last activity` (few more) and we are wondering if we can added a column to that table or if those are predetermined column names and no other columns can be add? We know how to set attributes and filter by attributes for that table.
Posted by Casey 3 months ago
"Show Once per User" - Does this include if they do nothing?
If a study's Recontract Options are set to "Show Once per User," does that mean that if they see a study and do nothing with it (e.g. navigate to another page or close their browser window) that they will not see the message again? If so, is there a way to override this and show it to them again?
Posted by David Donovan 4 months ago
Get Survey Data
How can I get detail regarding specific survey using API. For example, I have a survey Id - xyz I want to get the total number of User visit and their responses using API. How can I?
Posted by Saleha Shaikh 5 months ago
What is the default number of days of recontact waiting period for Production Environment to show a Survey?
The recontact waiting period setting can be overriden while creating the study. But I want to know what is default waiting period of this if I am not specifying the days.
Posted by Snehanjali Sahoo 6 months ago
Segment iOS SDK compatability
Is the use of <https://github.com/UserLeap/analytics-swift-sprig.git> compatible with the (older) Segment Analytics SDK - i.e. <https://github.com/segmentio/analytics-ios> ?
Or is integration with analytics-swift (their newer SPM package) required ?
Posted by Gemma Barlow 8 months ago
No events have been received for this trigger, you will receive no responses until you do.
No events have been received for this trigger, you will receive no responses until you do.
What to do any brief..
Posted by sahil 9 months ago
Does the "Dismiss on page change" product setting work for mobile surveys?
Yes. Under your [Product Settings](https://app.sprig.com/settings/configure), the option to "Dismiss study on page change" will be enforced across both web and mobile surveys.
For mobile surveys, this means that the iOS, Android, and React Native SDKs will check the ViewController/Activity context of which the triggering event was tracked it, and only display a survey to your visitor if they are still on that same view.
In cases where Sprig surveys are rendered under their own window, you'll need to disable this setting, to ensure that mobile surveys are being presented to your visitors.
Posted by Jonathan Hernandez 9 months ago
in iOS SDK we are getting a freeze while presenting a survey from VC, Is there any solution to this?
**Tech Stack**
Platform: iOS Swift
Version: 4.21.0
Usage: SPM
We are using a V2 method as below:
```
func tracking(from vc: UIViewController?) {
let eventPayload: EventPayload = .init(
eventName: "someEventName",
properties: someProps
) { [weak vc] state in
guard let viewController = vc else { return }
DispatchQueue.global(qos: .userInitiated).async {
presentSurvey(from: viewController, state: state)
}
}
UserLeapKit.Sprig.shared.track(payload: eventPayload)
}
private func myPresentSurvey(from vc: UIViewController, state: SurveyState) {
guard case .ready = state else { return }
DispatchQueue.main.async {
UserLeapKit.Sprig.shared.presentSurvey(from: vc)
}
}
```
Please let us know if we are missing any usage instruction or there is some recent issue in the SDK itself
Posted by Mohshinsha Shahmadar 10 months ago
Change the share tab copy?
When a user is asked to share their tab to record their screen, the name of the tab does not match what Sprig tells them to look for. Does anyone know how to change that copy so they match?
Posted by Vincent Lai 11 months ago