Discussions
How does "Dismiss on Page Change" work with web applications?
This setting is used to dictate how surveys should display and be dismissed with respect to your web application. It can be enabled or disabled for each of your Products within Sprig, by going to Settings > Configure
in your dashboard and toggling the setting from the Dismiss on Page Change
section:
How can I check if an event is triggering a survey in my development environment?
I have other web integrations which might overlap and conflict with Sprig. Is it possible to tell Sprig not to display a survey under certain contexts or views?
As part of tracking events through Sprigโs Web SDK, your team can define a callback passed to the showSurveyCallback
parameter, which will be used whenever a visitor is eligible for a survey.
Can you change the positioning of where a survey shows on screen?
On desktop web applications Sprig supports positioning surveys in all four corners of the browser window, plus centered modal. Positioning can be changed from your dashboard, through the Look & Feel section under Settings.
What kind of no code events can Sprig track on websites?
Sprig supports two kinds of no code events which you can create and manage from your dashboard: Page URL, and Interactive.
Does Sprig use cookies for tracking?
Sprig does not use cookies in any capacity. Instead of cookies, Sprig uses browser local storage to track the Sprig visitor ID, and IndexedDB as part of our session replay feature.
What attributes does Sprig track by default?
For security and privacy, Sprig does not track any PII by default.