Discussions
How to get survey's response rate
Hi , is there a way to get the response rate of some particular survery_id's . if yes can you help with some sample examples
How can I check if an event is triggering a survey in my development environment?
Does Sprig enforce recontact waiting periods in development environments?
For testing purposes, a Sprig visitor record will always see a survey in development Sprig environments, as long as they meet the qualifying event and attribute filters, regardless of when they last saw a prior survey.
What are some common methods or design patterns for sending visitor attributes to Sprig?
Attributes, including the visitor’s user ID, can be sent whenever a visitor is identified. This can be done on instances such as every time a visitor logs in to their account, or as they meet criteria for new segments based on their interactions within your application.
What are some common methods or design patterns for sending events to Sprig?
We suggest sending events to Sprig as they occur. Events should track actions or interactions within your application, such as viewing a certain page, using different modals, or other tracked interactions like scroll depth and exit intent.
What does Sprig use to ensure that people do not see multiple surveys over a certain period of time?
Sprig offers customers the ability to choose how often individual users can receive Sprig studies. This is done by adjusting the Recontact Waiting Period on the Settings page.
Once Sprig is set up, what additional engineering work is needed to maintain the integration in our application?
Once an engineering team has set up Sprig on their application, to track events and attributes, there is no additional work needed to create or launch surveys. Surveys can be launched and maintained solely from within your Sprig dashboard.
Does Sprig use cookies for tracking?
Sprig does not use cookies in any capacity. Instead of cookies, Sprig uses browser local storage to track the Sprig visitor ID, and IndexedDB as part of our session replay feature.
What attributes does Sprig track by default?
For security and privacy, Sprig does not track any PII by default.