Discussions
What are the suggested dimensions and resolution for uploading my logo to Sprig?
Sprig recommends keeping your logo under the following specs:
- Width: 555 pixels
- Height: 250 pixels
- Size: 10MB
When uploaded, Sprig will convert your logo to a PNG, but will not compress the file size or ratio as long as all of the previously mentioned criteria is met.
Posted by Sprig 8 months ago
I have other web integrations which might overlap and conflict with Sprig. Is it possible to tell Sprig not to display a survey under certain contexts or views?
As part of tracking events through Sprig’s Web SDK, your team can define a callback passed to the `showSurveyCallback` parameter, which will be used whenever a visitor is eligible for a survey.
Your function needs to return a boolean, when true, will then allow the Sprig Web SDK to display the survey to your visitor.
Posted by Sprig 9 months ago
Can you change the positioning of where a survey shows on screen?
On desktop web applications Sprig supports positioning surveys in all four corners of the browser window, plus centered modal. Positioning can be changed from your dashboard, through the [Look & Feel](https://app.sprig.com/settings/look-and-feel) section under Settings.
On mobile applications, the study will always be presented at the bottom of the device window.
Posted by Sprig 9 months ago