Discussions

Sprig recommends keeping your logo under the following specs: - Width: 555 pixels - Height: 250 pixels - Size: 10MB When uploaded, Sprig will convert your logo to a PNG, but will not compress the file size or ratio as long as all of the previously mentioned criteria is met.

This setting is used to dictate how surveys should display and be dismissed with respect to your web application. It can be enabled or disabled for each of your Products within Sprig, by going to `Settings > Configure` in your dashboard and toggling the setting from the `Dismiss on Page Change` section: - When enabled, Sprig will only show a survey if the visitor is still on the same page (URL) that the survey was triggered on. This means that a visitor navigating to another page, before the survey displays, will not see the survey. - When disabled, Sprig will show a survey to your visitor regardless of whether or not your App's URL has changed.

Sprig offers customers the ability to choose how often individual users can receive Sprig studies. This is done by adjusting the Recontact Waiting Period on the Settings page. The Recontact Waiting Period is the minimum number of days Sprig waits after a user receives a study before sending them another study.

On desktop web applications Sprig supports positioning surveys in all four corners of the browser window, plus centered modal. Positioning can be changed from your dashboard, through the [Look & Feel](https://app.sprig.com/settings/look-and-feel) section under Settings. On mobile applications, the study will always be presented at the bottom of the device window.

Sprig supports two kinds of no code events which you can create and manage from your dashboard: Page URL, and Interactive. Page URL events are triggered when a visitor loads a matching URL. Sprig supports different comparators so you can match any pattern of URLs from your application. Interactive events are triggered when a visitor clicks a specific CSS element, or any element containing some matching text. Interactive events also use the same logic as Page URL events, so you can target specific pages.