Discussions
What are the suggested dimensions and resolution for uploading my logo to Sprig?
Sprig recommends keeping your logo under the following specs:
How does "Dismiss on Page Change" work with web applications?
This setting is used to dictate how surveys should display and be dismissed with respect to your web application. It can be enabled or disabled for each of your Products within Sprig, by going to Settings > Configure in your dashboard and toggling the setting from the Dismiss on Page Change section:
What does Sprig use to ensure that people do not see multiple surveys over a certain period of time?
Sprig offers customers the ability to choose how often individual users can receive Sprig studies. This is done by adjusting the Recontact Waiting Period on the Settings page.
Can you change the positioning of where a survey shows on screen?
On desktop web applications Sprig supports positioning surveys in all four corners of the browser window, plus centered modal. Positioning can be changed from your dashboard, through the Look & Feel section under Settings.
What kind of no code events can Sprig track on websites?
Sprig supports two kinds of no code events which you can create and manage from your dashboard: Page URL, and Interactive.