Discussions
Any plan for enrich filters for `who to send to` audiences?
We are sending some parameters associated with events so that the same event could receive different parameters. But, we are only able to use those parameters in the section when to send but not in who to send. It forces us to include artificial events for making these distinguishing we could do based on parameters.
Can you change the positioning of where a survey shows on screen?
On desktop web applications Sprig supports positioning surveys in all four corners of the browser window, plus centered modal. Positioning can be changed from your dashboard, through the Look & Feel section under Settings.
React native new arch issue with method overload
I'm getting this
Do I need to send Sprig the same user ID that we use for our own services?
Developers will often choose to send a foreign key or reference ID to Sprig, instead of the exact user ID stored in their services. While a foreign key is not a strict requirement, Sprig is fully flexible in meeting companies’ security practices and needs.
What are the suggested dimensions and resolution for uploading my logo to Sprig?
Sprig recommends keeping your logo under the following specs:
What are some common methods or design patterns for sending visitor attributes to Sprig?
Attributes, including the visitor’s user ID, can be sent whenever a visitor is identified. This can be done on instances such as every time a visitor logs in to their account, or as they meet criteria for new segments based on their interactions within your application.
Change the share tab copy?
When a user is asked to share their tab to record their screen, the name of the tab does not match what Sprig tells them to look for. Does anyone know how to change that copy so they match?
in iOS SDK we are getting a freeze while presenting a survey from VC, Is there any solution to this?
Tech Stack
Platform: iOS Swift
Version: 4.21.0
Usage: SPM
We are using a V2 method as below:
Is it possible to send sensitive data to Sprig, as opposed to exposing it in our application and sending it through the Sprig SDK?
For any sensitive data that users do not want exposed or surfaced in their application, Sprig offers a REST API. The /users/ endpoint allows teams to create, or update, visitor records from your backend.
Can we self-host the Sprig SDK on our servers?
Sprig offers a package through NPM or Yarn, which allows engineers to bundle and host a copy of the Sprig Web SDK as part of your web application. This allows your engineering team to use a static version of Sprig, and receive new updates and features as needed.