Discussions
Any plan for enrich filters for `who to send to` audiences?
We are sending some parameters associated with events so that the same event could receive different parameters. But, we are only able to use those parameters in the section when to send but not in who to send. It forces us to include artificial events for making these distinguishing we could do based on parameters.
Use sprig for in-app rating
How to proceed, we don't want user to go outside of the application.
What are the suggested dimensions and resolution for uploading my logo to Sprig?
Sprig recommends keeping your logo under the following specs:
How does "Dismiss on Page Change" work with web applications?
This setting is used to dictate how surveys should display and be dismissed with respect to your web application. It can be enabled or disabled for each of your Products within Sprig, by going to Settings > Configure in your dashboard and toggling the setting from the Dismiss on Page Change section:
How can I check if an event is triggering a survey in my development environment?
Does Sprig enforce recontact waiting periods in development environments?
For testing purposes, a Sprig visitor record will always see a survey in development Sprig environments, as long as they meet the qualifying event and attribute filters, regardless of when they last saw a prior survey.
What are some common methods or design patterns for sending visitor attributes to Sprig?
Attributes, including the visitor’s user ID, can be sent whenever a visitor is identified. This can be done on instances such as every time a visitor logs in to their account, or as they meet criteria for new segments based on their interactions within your application.
What are some common methods or design patterns for sending events to Sprig?
We suggest sending events to Sprig as they occur. Events should track actions or interactions within your application, such as viewing a certain page, using different modals, or other tracked interactions like scroll depth and exit intent.
How do older SDK versions deployed on an application, handle new features as they are released?
As new features such as new question types are rolled out, these changes may require an updated version of the SDK on your application.
How can we anonymize our user IDs before sending them to Sprig?
User IDs can be anonymized via encryption before being passed to Sprig. When data is exported from Sprig those encrypted IDs can then be decrypted off-platform for reference.