Discussions
Does Sprig use cookies for tracking?
Sprig does not use cookies in any capacity. Instead of cookies, Sprig uses browser local storage to track the Sprig visitor ID, and IndexedDB as part of our session replay feature.
How can I check if an event is triggering a survey in my development environment?
Use sprig for in-app rating
How to proceed, we don't want user to go outside of the application.
How can we anonymize our user IDs before sending them to Sprig?
User IDs can be anonymized via encryption before being passed to Sprig. When data is exported from Sprig those encrypted IDs can then be decrypted off-platform for reference.
What attributes does Sprig track by default?
For security and privacy, Sprig does not track any PII by default.
What are some common methods or design patterns for sending events to Sprig?
We suggest sending events to Sprig as they occur. Events should track actions or interactions within your application, such as viewing a certain page, using different modals, or other tracked interactions like scroll depth and exit intent.
I have other web integrations which might overlap and conflict with Sprig. Is it possible to tell Sprig not to display a survey under certain contexts or views?
As part of tracking events through Sprig’s Web SDK, your team can define a callback passed to the showSurveyCallback parameter, which will be used whenever a visitor is eligible for a survey.
How does "Dismiss on Page Change" work with web applications?
This setting is used to dictate how surveys should display and be dismissed with respect to your web application. It can be enabled or disabled for each of your Products within Sprig, by going to Settings > Configure in your dashboard and toggling the setting from the Dismiss on Page Change section: