AI Dynamic Questions

AI Dynamic Questions, powered by the Field Agent, automatically generate intelligent open-ended questions based on respondent input, so every survey adapts in real time without manual logic.

How it works

• For the study designer: Insert an AI Dynamic Question anywhere in your study following an open text, rating, or multiple choice question.
  • You can optionally provide a custom prompt to guide each question.
  • The system always respects skip logic and quotas.
  • There is no limit on AI dynamic questions that can be added to any study
• For the user: The AI generates a concise, neutral question in your study’s primary language. If it can’t generate safely or quickly, the question is skipped.
  • Moderation filters are active to block PII, bias, and unsafe content.
• For the analyzer: AI-generated questions and their corresponding responses are available in the Reports tab. They appear alongside your standard results, ready to review individually or together.

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Best Practice

Start with one or two AI Dynamic Questions per survey to gain depth without adding respondent fatigue.

Why it matters

• Dynamic probing: Enables deep questioning based on all prior responses and context signals.
• Reduced Setup Time: Eliminates the need for complex branching logic needed, since the AI handles dynamic questioning automatically.
• Faster analysis: AI responses are grouped and displayed so researchers can quickly identify patterns & themes.

How the questions are generated

The Field Agent utilizes a variety of signals to ensure questions remain relevant and aligned with research objectives.

Context Signals

• Team context (if available)
• Agent Context (if available) to stay aligned with your research objective
• All prior questions and responses
• Question prompt (if available)
• NLP signals such as:
  • intent (e.g. pricing, bugs, feature requests, churn risk, compliments),
  • sentiment,
  • topics (e.g. onboarding, billing, performance, UX),
  • and entities (e.g. product, competitor, plan tier)

Question styles

• Clarification: Resolve ambiguity or vague answers
• Depth: Probe for reasons, mechanisms, or examples
• Context: Compare with past experiences or alternatives
• Impact: Explore effects, severity, or frequency
• Sentiment: Acknowledge tone and ask what influenced it
• Keyword: Drill into mentioned keywords or entities

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Availability

AI Dynamic Questions are available on Enterprise plans only, and can be added to In-Product Surveys, Long-Form Surveys, and Feedback Studies.